AutoGP

AutoGP couldn't find where to write the post

AutoGP opened the group but couldn't find Facebook's post box. The usual causes, from a slow page to Facebook's language setting, and what to try.

What it means

AutoGP writes each post in Facebook's own post box, the one that opens from "Write something" at the top of a group. This time the group's page opened, but AutoGP couldn't find that box, or the box didn't open when clicked, so nothing was posted to this group. The run carries on with the others.

The usual causes:

  • The page was slow, and the box hadn't appeared by the time AutoGP looked.
  • The posting window was minimised or hidden. Facebook builds parts of a page only as they come into view, and Chrome slows down windows you can't see, so the box may never appear.
  • Facebook is set to a language AutoGP doesn't read yet. AutoGP finds Facebook's buttons by their words.
  • The group doesn't offer you a post box, even though Facebook didn't say why.
  • Facebook changed how its pages are built, which affects every group at once.

What to do

  1. Open the group from the Results tab (its name is a link) and check that you can start a post there by hand.
  2. Leave the posting window visible while AutoGP posts. Don't minimise it or cover it with a full-screen app.
  3. Try that group again later. A slow page usually works on the next try.
  4. If it happens in every group, check Facebook's language setting: English works. Then press Run Diagnostics on the extension's Results tab.

When to contact support

Email support@autogp.ai if this happens in most groups with Facebook in English, or every time in a group where you can post by hand. Include the group's link, the language Facebook is set to, and what Run Diagnostics shows. When Facebook changes its pages, AutoGP needs an update to match, and reports like yours are how we find out.

More about posting

Facebook didn't confirm the post went through

AutoGP pressed Post, but Facebook showed an error or didn't take the post. Check the group before posting again, so it doesn't get the same post twice.

Posting to a group took too long

AutoGP gives each group a set time to post. Why one can run over, like a slow page, big images or a long post, and how to make the next run go smoothly.

The posting window was closed

AutoGP posts in a small window it opens for each group. If that window closes or leaves the group's page, the post stops. How to keep runs going.

A post didn't go through for another reason

When AutoGP can't tell why a post to a group failed: what to check first, how to try again safely, and what to send support so it can be fixed.

AutoGP couldn't fill in Facebook's listing form

Facebook's listing form changes, and a step AutoGP expected wasn't there. Why it happens, what it doesn't mean, and the two things that usually fix it.

The photos didn't reach Facebook

Every Facebook listing needs at least one photo, and this one's never finished uploading. What stops a photo attaching, and how to get the listing out.

Marketplace needs a category for this listing

Marketplace requires a category that buy and sell groups don't ask for, and Facebook didn't offer the one this listing needs. Two ways round it.

Facebook lists into at most 20 groups at once

One Facebook listing form reaches 20 groups, so AutoGP splits a run into several. What it means when a group doesn't fit into one of them.

Facebook didn't confirm the listing was published

AutoGP filled in the listing form and pressed Post, but Facebook never confirmed it. Why to check before listing the same item a second time.

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